Services
Strategy
To create experiences customers want, we must have a deep understanding of who they are, what their current experiences are during key moments in the customer lifecycle, and how to transform that into the ideal digital experience.
Focus Areas:
Vision mapping workshop
Persona Identification
Journey Mapping
Digital Roadmap
Capability Prioritization
Implementation
Our Salesforce certified Marketing Cloud consultants leverage their deep platform and implementation experience to ensure you maximize the value of your investment in Salesforce Marketing Cloud and set you up for success.
Focus Areas:
Discovery Workshops and Design Sessions
Account Setup and Configuration
Data Architecture and Integration
Automation and Journey Development
Training and Enablement
Support
After your Salesforce Marketing Cloud platform is up and running, find comfort in knowing that your BoldRamp consultants can continue to be on your team and serve as your Marketing Cloud subject matter experts and offer ongoing functional and technical support. Our support packages ensure we are always here when you need us.
Focus Areas:
Urgent Troubleshooting
Deliverability Monitoring
Campaign Deployment
